Refund policy
Refund & Return Policy
To initiate your return: https://shopify.com/56595873931/account
At PREFRD, we want you to be satisfied with your purchase. Please review our return guidelines below:
Returns
- We accept returns within 14 days of delivery-Return must be requested and in transit within 14 days of delivery
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Exchanges are not offered at this time
Eligibility
Items are eligible for return only if they:
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Are unworn and unwashed
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Are in original packaging with all tags attached
Refunds
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All approved returns will be issued as store credit only
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Return shipping costs will be deducted from the store credit amount
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Returns are subject to inspection before store credit is issued
- Original shipping cost will not be refunded
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 14 days of delivery by emailing info@prefrd.us.
Include your order number and clear photos of the item and packaging so we can review and assist you as quickly as possible.
Important Notes
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Items that do not meet the above conditions will not be accepted
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PREFRD reserves the right to deny returns that do not comply with this policy
Final Sale Items
The following items are not eligible for return or exchange:
• Headwear
• Socks
• 2-in-1 Shorts