Refund policy

Refund & Return Policy

To initiate your return: https://shopify.com/56595873931/account

At PREFRD, we want you to be satisfied with your purchase. Please review our return guidelines below:

Returns

  • We accept returns within 14 days of delivery-Return must be requested and in transit within 14 days of delivery
  • Exchanges are not offered at this time

Eligibility

Items are eligible for return only if they:

  • Are unworn and unwashed

  • Are in original packaging with all tags attached

Refunds

  • All approved returns will be issued as store credit only

  • Return shipping costs will be deducted from the store credit amount

  • Returns are subject to inspection before store credit is issued

  • Original shipping cost will not be refunded

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 14 days of delivery by emailing info@prefrd.us.
Include your order number and clear photos of the item and packaging so we can review and assist you as quickly as possible.

Important Notes

  • Items that do not meet the above conditions will not be accepted

  • PREFRD reserves the right to deny returns that do not comply with this policy


Final Sale Items

The following items are not eligible for return or exchange:

• Headwear
• Socks
• 2-in-1 Shorts